l999 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") sets out the data practices of l999 ("the Platform", "we", "us", "our") in relation to personal information collected from users ("you", "the User") who access or use the l999 website at l999.lat. It describes what data we collect, why we collect it, how we process and protect it, and the rights available to you.

By registering an account at l999 or otherwise using the Platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to any part of this Policy, you must not use l999.

This Policy should be read alongside the l999 Terms & Conditions and Responsible Gaming Policy, all of which collectively govern your relationship with the Platform.

2. Personal Data We Collect

l999 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification document details (such as CNIC or passport number), collected for KYC and age verification purposes.
• Contact Data: Pakistani mobile number, email address (where provided), and residential address.
• Account Data: Username, hashed password, account preferences, login history, and session data.
• Financial Data: Payment method details including JazzCash account numbers, Easypaisa wallet references, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), card last-four digits, and USDT wallet addresses. Full card numbers are never stored by l999.
• Transaction Data: Records of all deposits, withdrawals, bets placed, games played, and bonus activity on your l999 account.
• Technical Data: IP address, browser type and version, device type, operating system, referring URLs, and session duration.
• Usage Data: Information about how you interact with the l999 Platform, including pages visited, features used, and time spent in each section.
• Communications Data: Records of any correspondence between you and l999 support, including live chat transcripts and support ticket content.

3. How We Collect Personal Data

l999 collects personal data through the following means:

• Direct Collection: Data you provide when registering your l999 account, completing KYC verification, making deposits or withdrawals, placing bets, or contacting support.
• Automated Collection: Technical and usage data collected automatically when you access the Platform through cookies, server logs, and similar technologies.
• Third Parties: Identity and financial verification data received from KYC service providers, payment processors (including JazzCash, Easypaisa, and banking partners), and fraud prevention services where l999 is required to verify your identity or payment details.

4. Purpose and Legal Basis for Processing

l999 processes personal data for the following purposes and on the following legal bases:

• Contract Performance: Processing necessary to operate your l999 account, process deposits and withdrawals, settle bets, and deliver gaming services you have requested.
• Legal Obligation: Processing necessary to comply with anti-money laundering (AML) obligations, age verification requirements, KYC/CDD regulations, and any reporting requirements imposed by applicable law.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and improving the l999 user experience, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have provided explicit consent. You may withdraw consent at any time.

5. Data Sharing and Disclosure

l999 does not sell your personal data. We may share your data with the following categories of recipients, strictly as necessary:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard networks, and USDT processing partners, to facilitate your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist l999 in verifying user identity and screening against sanctions and PEP lists.
• Technology Providers: Cloud infrastructure, hosting, and analytics providers who process data on our behalf under strict data processing agreements that prohibit independent use.
• Game Software Providers: Where specific game titles are provided by licensed third-party studios, limited gameplay data may be shared with those providers for game operation and fairness purposes.
• Law Enforcement and Regulators: Where required by applicable law, court order, or regulatory directive, l999 may disclose personal data to relevant authorities. We will notify you of such disclosures where legally permitted to do so.

6. Cookies and Tracking Technologies

l999 uses cookies and similar technologies to operate the Platform effectively. The categories of cookies in use are:

• Essential Cookies: Required for the Platform to function, including session management, authentication, and security features. These cannot be disabled without impairing core functionality.
• Performance Cookies: Used to collect anonymised data about how users navigate l999, including which pages are visited most frequently, to help us improve the Platform experience.
• Functional Cookies: Enable personalised features such as remembering your language preference and region settings.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain l999 features. l999 does not use third-party advertising cookies or cross-site tracking for ad targeting purposes.

7. Data Retention

l999 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory requirements. In particular:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML and financial record-keeping obligations.
• KYC documentation is retained for the period required by applicable regulatory frameworks.
• Support communications are retained for two (2) years from the date of the last interaction.
• Technical and usage logs are retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8. Data Security

l999 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the l999 servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Access controls limiting data access to authorised personnel with a legitimate need.
• Regular security assessments and penetration testing of the l999 Platform infrastructure.
• Bcrypt or equivalent hashing of all user passwords; plaintext passwords are never stored.

Despite these measures, no internet transmission or electronic storage method is 100% secure. l999 cannot guarantee absolute security and encourages users to maintain strong, unique passwords and to notify l999 immediately of any suspected account compromise.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by l999:

• Right of Access: You may request a copy of the personal data l999 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations that may prevent full erasure.
• Right to Restriction: You may request that l999 restrict the processing of your data in certain circumstances.
• Right to Object: You may object to processing carried out on the basis of legitimate interests.
• Right to Portability: Where technically feasible and legally applicable, you may request your data in a structured, machine-readable format.

To exercise any of these rights, please contact l999 support. We will respond to all valid requests within 30 days. Identity verification may be required before we can process your request.

10. Marketing Communications

Where you have given your consent at the time of registration or subsequently, l999 may send you promotional communications about new games, bonuses, and platform features. These may be delivered by SMS to your registered Pakistani mobile number or by email where provided.

You may withdraw consent to marketing communications at any time by contacting l999 support or by adjusting your notification settings within your l999 account. Withdrawal of consent does not affect any processing that occurred prior to withdrawal, and does not affect transactional communications required for account operation (such as deposit confirmations and withdrawal notifications).

11. Minors

l999 is strictly for adults aged 18 and above. l999 does not knowingly collect personal data from any individual under the age of 18. If l999 discovers or is notified that personal data has been collected from a minor, that account will be immediately closed, all associated data will be deleted, and any deposits will be returned to the verified payment source where possible. If you believe a minor has registered on l999, please contact support immediately.

12. Third-Party Links

The l999 Platform does not contain links to external third-party websites. In the event that any future feature or content references a third-party resource, l999 accepts no responsibility for the privacy practices of such third parties and encourages you to review the privacy policies of any website you visit independently of l999.

13. Changes to This Privacy Policy

l999 reserves the right to update this Privacy Policy at any time. Any changes will be reflected by the updated "Last Updated" date at the top of this page. Where changes are material, l999 will make reasonable efforts to notify registered users via their registered contact details. Continued use of the Platform following the publication of any amendment constitutes acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or l999's data practices, please contact the l999 Data Privacy team. Our support team is available 24/7 via live chat on the Platform. You may also reach us in writing at:

[email protected]

(Plain text contact address — not a clickable link. Please copy and paste into your email client.)